Show us the current workflow
Describe how bookings arrive, how amendments are handled, who assigns drivers and how completed trips reach accounting.
Home / Customisation
Built around your business
Your workflow is different.
Let’s make it easier.
Different partners. Different booking formats. Different reporting habits. You should not have to explain away the same bottlenecks every week. Tell us where time disappears, and we will explore how OnQ can help.
Less repetitive work. More breathing room.
Start with the problem.
Agree the right solution.
We are here to make working life easier. That begins with understanding your process, identifying what OnQ already supports and agreeing where configuration or custom development may be appropriate. Scope, feasibility and pricing are agreed before work begins.
Separate setup from custom work
Some needs may fit existing OnQ functions. Others may need a new integration or development. We will discuss the difference before agreeing scope.
Define what success looks like
Identify the repetitive steps you want to reduce and the information your team needs. Agree a reviewable outcome rather than a vague promise.
A practical working-day example
Not every company needs the same workflow.
One operator may spend most of its time on bulk corporate lists. Another may struggle with partner messages and status follow-up. A useful customisation discussion starts with that difference, then follows a booking from arrival to completion to see where the process can improve.
Customisation is assessed case by case. Compatibility, delivery time, price and ongoing support are subject to agreement.
Questions you may have
Can OnQ be customised to our company?
We can discuss configuration or custom development around your needs. The team must assess scope and feasibility before confirming a commitment.
Can you connect our existing systems?
Share the systems and workflow you use. Integration depends on available access methods, technical compatibility and agreed scope.
Is custom development included in the standard price?
Do not assume that. Pricing, delivery and support for custom work are agreed separately where applicable.
On cue. On time. No miss.
Tell us what keeps your team busy.
Let’s explore a better way.
Tell us about your bookings, your team and the work you want to make easier.
Email sales@onq.works ↗Opens your email app. Press Send there to contact us.